Jewellery Warranty Policy

At Eve Jewellery we offer a 6-month warranty on all products sold for all our products from the date of sale. If you are not a 100% satisfied with your purchase, please take a picture of the product and write to us about the issue at support@shopeve.in. We will then take the necessary steps to make it right for you. 

Please note that discoloration, oxidation, and tarnishing are all inherent and inevitable characteristics of Sterling Silver jewellery that can occur over time. However, we stand behind our quality and believe that with proper care your pieces should last. You can view our detailed care guide here.

We offer a replace or refund warranty on all our products, i.e. the first action we would take is to try to replace the ordered product with an identical one, if unavailable or replacing a piece will not solve the issue we will issue a gift card worth the same value of the item purchased and/or price paid for given item whichever is lower.

At this time, Eve Jewellery is not able to repair broken or damaged jewellery due to wear and tear. Repairs are only offered if you have received a damaged product and reported under our returns and refunds policy here.

This warranty is applicable on all products purchased on or after 1st January, 2023.

Please note if any modifications are made to the product post purchase this warranty policy will null and void.